Our Frequently Asked Questions

  • How do I book a ride

    You can easily book a ride through our website by selecting your pickup time, choosing a vehicle, and confirming your reservation.

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  • What types of vehicles do you offer?

    Our fleet includes a range of luxury vehicles, including Cadillac XTS, Chevy Suburban, Cadillac Escalade, and Mercedes Sprinter, all equipped with premium amenities for a comfortable ride.

  • How far in advance should I book my ride?

    We recommend booking at least 24 hours in advance, but we also accept last-minute bookings based on availability.

  • What is your cancellation policy?

    You can cancel your reservation up to 4 hours before your scheduled pickup time without any charge. Cancellations made less than 4 hours in advance will incur a fee.

  • Are your drivers professionally trained?

    Yes, all our drivers are professionally trained, licensed, and experienced in providing exceptional customer service to ensure a safe and enjoyable experience.

  • Can I request special amenities for my ride?

    Absolutely! You can request specific amenities, such as refreshments or special seating arrangements, during the booking process, and we will do our best to accommodate your needs. 


    Special requests will be fulfilled as long as 24 hour notice is given.